Microsoft has apologised after a major global outage disrupted services across 74 countries, blaming the problem on a capacity upgrade rather than a cyberattack.
The glitch knocked key digital tools and email services offline for businesses and everyday users around the world, sparking initial fears of a security breach. Microsoft quickly moved to rule out foul play, confirming the failure came down to internal technical issues during system upgrades rather than malicious activity or a rogue artificial intelligence agent.
While engineers are working to restore full access, getting everyone back online is taking time. The tech giant appears to be putting long-term stability ahead of speed, meaning companies and people trying to access their emails may face a little more frustration before things are completely back to normal.
–ChannelAfrica/Imagecredits:REUTERS–
