{"id":14620,"date":"2025-11-05T18:44:29","date_gmt":"2025-11-05T16:44:29","guid":{"rendered":"http:\/\/jhb-webdevelopers\/channelafrica\/news\/vodacom-settles-17-year-legal-dispute-over-call-back-service\/"},"modified":"2026-02-27T16:27:08","modified_gmt":"2026-02-27T14:27:08","slug":"vodacom-settles-17-year-legal-dispute-over-call-back-service","status":"publish","type":"news","link":"https:\/\/www.channelafrica.co.za\/channelafrica\/news\/vodacom-settles-17-year-legal-dispute-over-call-back-service\/","title":{"rendered":"Vodacom settles 17-year legal dispute over call-back service"},"content":{"rendered":"<p>South African telecoms group Vodacom said this Wednesday it had reached an out-of-court settlement in a dispute with a former employee over his role in creating the company&#8217;s call-back messaging service.<\/p>\n<p>The legal battle over the &#8220;Please Call Me&#8221; service has dragged on for about 17 years, reaching South Africa&#8217;s highest court.<\/p>\n<p>&#8220;Shareholders are hereby advised that on 4 November 2025, the Vodacom board approved a settlement agreement and the matter was settled by the parties out of court,&#8221; Vodacom said in a statement on the Johannesburg Stock Exchange.<\/p>\n<p>Vodacom, a unit of Britain&#8217;s Vodafone, did not disclose the settlement amount.<br \/>\nThe settlement will be accounted for in its financial results for the six months to the end of September, which will be published on November 10, it said.<\/p>\n<p>As part of the settlement, Vodacom has withdrawn its case at the Supreme Court of Appeal.<\/p>\n<p>There was no immediate comment from the former employee, Nkosana Makate, who had previously rejected a R47 million ($2.7 million) offer from Vodacom, holding out for a larger sum.<\/p>\n<p>More than two decades ago Makate told Vodacom&#8217;s then-director of product development about his idea of developing the &#8220;Please Call Me&#8221; service.<\/p>\n<p>The director agreed to put the product on trial for commercial viability, and Makate was told he would be paid a share of the revenue generated by his product, but that did not happen, according to court papers.<\/p>\n<p>In July Vodacom won a partial court victory, when the country&#8217;s Constitutional Court found major flaws in a lower court&#8217;s ruling that Vodacom&#8217;s offer was inequitable.<\/p>\n<p>&#8211;Reuters&#8211;<\/p>\n","protected":false},"featured_media":14621,"template":"","meta":{"_acf_changed":false},"news-type":[44],"class_list":["post-14620","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-finance","entry"],"acf":{"short_description":"In July Vodacom won a partial court victory.","published_date":null,"news_description":"In July Vodacom won a partial court victory.","form_embed":"","author":"","image_caption":""},"_links":{"self":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/14620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":1,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/14620\/revisions"}],"predecessor-version":[{"id":19203,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/14620\/revisions\/19203"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media\/14621"}],"wp:attachment":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media?parent=14620"}],"wp:term":[{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news-type?post=14620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}