{"id":16259,"date":"2025-11-27T08:43:04","date_gmt":"2025-11-27T06:43:04","guid":{"rendered":"http:\/\/jhb-webdevelopers\/channelafrica\/news\/eu-agrees-on-new-rules-for-online-fraud-protection\/"},"modified":"2026-02-27T16:31:29","modified_gmt":"2026-02-27T14:31:29","slug":"eu-agrees-on-new-rules-for-online-fraud-protection","status":"publish","type":"news","link":"https:\/\/www.channelafrica.co.za\/channelafrica\/news\/eu-agrees-on-new-rules-for-online-fraud-protection\/","title":{"rendered":"EU agrees on new rules for online fraud protection"},"content":{"rendered":"<div class=\"uSg02\">\n<div class=\"DrnCK\">\n<div class=\"HwXOf\">\n<div class=\"kcAOr t9ThB\" data-testid=\"RecipientWell\">\n<div data-tabster=\"{&quot;mover&quot;:{&quot;cyclic&quot;:false,&quot;direction&quot;:2,&quot;memorizeCurrent&quot;:false}}\">\n<div class=\"___sj378o0 fly5x3f f1l02sjl f113hnb5\">\n<div class=\"EditorClass ___ok1c3p0 ftgm304 fr7e4de f1ids18y f1ohdurq f1fa7rqs f1ee13vk fkhj508 f1hu3pq6 f11qmguv fly5x3f f1g0x7ka fhxju0i f1qch9an f1cnd47f f19f4twv f1tyq0we fz5stix g7toD\" tabindex=\"-1\" role=\"edit\" aria-multiline=\"true\" aria-readonly=\"true\" aria-label=\"To: Sithakazelo Dlamini\">\u200bThe new set of rules will make payment service providers liable for covering customers&#8217; losses if they fail to implement appropriate fraud prevention mechanisms and would force them to freeze suspicious transactions.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div role=\"document\">\n<div id=\"UniqueMessageBody_9\" class=\"XbIp4 jmmB7 customScrollBar GNqVo allowTextSelection OuGoX\" tabindex=\"0\" aria-label=\"Message body\">\n<div class=\"BIZfh\">\n<div class=\"rps_adec\">\n<div lang=\"EN-ZA\">\n<div class=\"x_WordSection1\">\n<div>\n<p class=\"x_MsoNormal\">\n<\/div>\n<div>\n<p class=\"x_MsoNormal\">The rules also give online platforms a responsibility to remove fraudulent ads, as platforms that fail to do so will be liable for the costs banks have made to reimburse their customers for related fraud.<\/p>\n<p class=\"x_MsoNormal\" aria-hidden=\"true\">\n<p class=\"x_MsoNormal\">The legislation should give more clarity on payment charges, guarantee better access to cash in rural areas and make it easier for payment providers to receive information from banks.<\/p>\n<\/div>\n<div>\n<p class=\"x_MsoNormal\">\n<\/div>\n<div>\n<p class=\"x_MsoNormal\">It would also force banks to ensure access to human customer care and not limit this to chatbots. The Parliament and member states will have to formally adopt the rules before they come into effect.<\/p>\n<\/div>\n<div>\n<p class=\"x_MsoNormal\">\n<\/div>\n<div>\n<p class=\"x_MsoNormal\">&#8211;Reuters&#8211;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"featured_media":16260,"template":"","meta":{"_acf_changed":false},"news-type":[44],"class_list":["post-16259","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-finance","entry"],"acf":{"short_description":"European Union (EU) member states and the European Parliament have agreed on new rules to force banks and other payment service providers to better protect their customers against online fraud, hidden fees and data leaks, the Parliament said on Thursday","published_date":"2025-11-27 00:00:00","news_description":"European Union (EU) member states and the European Parliament have agreed on new rules to force banks and other payment service providers to better protect their customers against online fraud, hidden fees and data leaks, the Parliament said on Thursday","form_embed":"","author":"","image_caption":""},"_links":{"self":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/16259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":1,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/16259\/revisions"}],"predecessor-version":[{"id":20145,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/16259\/revisions\/20145"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media\/16260"}],"wp:attachment":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media?parent=16259"}],"wp:term":[{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news-type?post=16259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}