{"id":21598,"date":"2025-12-24T08:43:09","date_gmt":"2025-12-24T06:43:09","guid":{"rendered":"http:\/\/jhb-webdevelopers\/channelafrica\/news\/sa-car-trader-fined-ordered-to-refund-consumers\/"},"modified":"2026-02-27T16:32:37","modified_gmt":"2026-02-27T14:32:37","slug":"sa-car-trader-fined-ordered-to-refund-consumers","status":"publish","type":"news","link":"https:\/\/www.channelafrica.co.za\/channelafrica\/news\/sa-car-trader-fined-ordered-to-refund-consumers\/","title":{"rendered":"SA car trader fined, ordered to refund consumers \u00a0"},"content":{"rendered":"<p>South African (SA) used car dealer WeByCars has been required to pay an administrative fine of R2.5 million ($149 000) and refund more than R3.4 million ($203 000) to customers after a three-year investigation by the National Consumer Commission (NCC) found the company in violation of consumer protection laws.<\/p>\n<p>&nbsp;<\/p>\n<p>According to the NCC, multiple consumers reported that WeByCars failed to provide redress in line with the terms and conditions of sale. As part of a settlement confirmed by the tribunal on December 19, the company must also pay the administrative fine and issue the refunds.<\/p>\n<p>&nbsp;<\/p>\n<p>The ruling further requires WeByCars to update its terms and conditions to comply fully with the Consumer Protection Act, ensuring customers\u2019 rights are protected in future transactions.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&#8211;ChannelAfrica&#8211;<\/p>\n","protected":false},"featured_media":21599,"template":"","meta":{"_acf_changed":false},"news-type":[44],"class_list":["post-21598","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-finance","entry"],"acf":{"short_description":"WeByCars has been required to pay an administrative fine of R2.5 million ($149 000) and refund more than R3.4 million ($203 000) to customers","published_date":"2025-12-24 10:37:05","news_description":"WeByCars has been required to pay an administrative fine of R2.5 million ($149 000) and refund more than R3.4 million ($203 000) to customers","form_embed":"","author":"","image_caption":""},"_links":{"self":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/21598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":1,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/21598\/revisions"}],"predecessor-version":[{"id":25206,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/21598\/revisions\/25206"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media\/21599"}],"wp:attachment":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media?parent=21598"}],"wp:term":[{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news-type?post=21598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}