{"id":50931,"date":"2026-11-13T20:27:55","date_gmt":"2026-11-13T18:27:55","guid":{"rendered":"https:\/\/www.channelafrica.co.za\/channelafrica\/?post_type=news&#038;p=50931"},"modified":"2026-11-13T21:04:45","modified_gmt":"2026-11-13T19:04:45","slug":"faxes-phones-microsoft-outage-forces-businesses-to-find-fixes","status":"publish","type":"news","link":"https:\/\/www.channelafrica.co.za\/channelafrica\/news\/faxes-phones-microsoft-outage-forces-businesses-to-find-fixes\/","title":{"rendered":"Faxes, phones: Microsoft outage forces businesses to find fixes"},"content":{"rendered":"<div class=\"x_elementToProof\">Old-school technology including telephones, faxes and Bluetooth limited the damage for some people on Friday as a worldwide outage of Microsoft\u2018s Outlook left millions without email.<\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div class=\"x_elementToProof\">The prolonged disruption, which also hit Microsoft Teams and Copilot, affected some of the world\u2019s biggest institutions, from bankers and traders to shipping firms.<\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div class=\"x_elementToProof\">While most reported their core systems were still running, trading and administrative work slowed in places in the latest reminder of how much of the world\u2019s commerce, public services and communications run on a handful of technology providers.<\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div class=\"x_elementToProof\">\u201cThe pressure is mounting to invest in contingency plans and test whether those backups actually work when needed,\u201d said PP Foresight analyst Paolo Pescatore, adding that firms needed multiple providers for key services like communication and data storage.<\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div>Microsoft, which says on its website that more than 430 million people use its 365 services, blamed server problems and said it was not aware of any malicious activity.<\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div class=\"x_elementToProof\">&#8211;Reuters&#8211;<\/div>\n","protected":false},"featured_media":12992,"template":"","meta":{"_acf_changed":false,"_members_access_role":[],"_members_access_error":"","_links_to":"","_links_to_target":""},"news-type":[26],"class_list":["post-50931","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-general_news","entry"],"acf":{"short_description":"The prolonged disruption, which also hit Microsoft Teams and Copilot, affected some of the world\u2019s biggest institutions.","published_date":"","news_description":"The prolonged disruption, which also hit Microsoft Teams and Copilot, affected some of the world\u2019s biggest institutions.","form_embed":"","author":"","image_caption":""},"_links":{"self":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/50931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":2,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/50931\/revisions"}],"predecessor-version":[{"id":50933,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/50931\/revisions\/50933"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media\/12992"}],"wp:attachment":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media?parent=50931"}],"wp:term":[{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news-type?post=50931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}