{"id":50982,"date":"2026-11-14T13:56:42","date_gmt":"2026-11-14T11:56:42","guid":{"rendered":"https:\/\/www.channelafrica.co.za\/channelafrica\/?post_type=news&#038;p=50982"},"modified":"2026-11-14T13:56:42","modified_gmt":"2026-11-14T11:56:42","slug":"microsoft-apologises-after-capacity-upgrade-triggers-global-outage","status":"publish","type":"news","link":"https:\/\/www.channelafrica.co.za\/channelafrica\/news\/microsoft-apologises-after-capacity-upgrade-triggers-global-outage\/","title":{"rendered":"Microsoft apologises after capacity upgrade triggers global outage \u00a0"},"content":{"rendered":"<p>Microsoft has apologised after a major global outage disrupted services across 74 countries, blaming the problem on a capacity upgrade rather than a cyberattack.<\/p>\n<p>&nbsp;<\/p>\n<p>The glitch knocked key digital tools and email services offline for businesses and everyday users around the world, sparking initial fears of a security breach. Microsoft quickly moved to rule out foul play, confirming the failure came down to internal technical issues during system upgrades rather than malicious activity or a rogue artificial intelligence agent.<\/p>\n<p>&nbsp;<\/p>\n<p>While engineers are working to restore full access, getting everyone back online is taking time. The tech giant appears to be putting long-term stability ahead of speed, meaning companies and people trying to access their emails may face a little more frustration before things are completely back to normal.<\/p>\n<p>&nbsp;<\/p>\n<p>&#8211;ChannelAfrica\/Imagecredits:REUTERS&#8211;<\/p>\n","protected":false},"featured_media":50983,"template":"","meta":{"_acf_changed":false,"_members_access_role":[],"_members_access_error":"","_links_to":"","_links_to_target":""},"news-type":[78,26],"class_list":["post-50982","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-featured","news-type-general_news","entry"],"acf":{"short_description":"Microsoft apologises after capacity upgrade triggers global outage across 74 countries","published_date":"2026-11-14 13:56:07","news_description":"Microsoft apologises after capacity upgrade triggers global outage across 74 countries","form_embed":"","author":"","image_caption":""},"_links":{"self":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/50982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":2,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/50982\/revisions"}],"predecessor-version":[{"id":50985,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news\/50982\/revisions\/50985"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media\/50983"}],"wp:attachment":[{"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/media?parent=50982"}],"wp:term":[{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/www.channelafrica.co.za\/channelafrica\/wp-json\/wp\/v2\/news-type?post=50982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}